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Custom software

The system your business already runs on, finally built

Most companies are running on a spreadsheet, three SaaS tools and one person who remembers how it all fits together. We replace that with software — usually smaller and cheaper than people expect, because we build the part that hurts first.

Who this is for

You are probably here because

  • A spreadsheet is doing a job that a database should be doing.

  • You pay for four tools that almost talk to each other, and a person who copies between them.

  • You want to sell your process as a product, but it only exists in someone's head.

What you get

Everything below is in the scope, not the upsell

A scoping phase that produces a document, not a mood

We map the workflow, name the entities, and write down what the software must do and, as importantly, what it will not do. You own that document whether or not you build with us.

A working slice in weeks, not a big-bang launch

We build the single most painful part first and put it in real hands. Everything after that is informed by use instead of by guessing.

Roles, permissions and an audit trail

Who can see what, who changed what, and when. This is what separates internal software from a prototype, and it is the first thing an enterprise buyer asks about.

Integrations with what you already pay for

Stripe, QuickBooks, HubSpot, Slack, Google Workspace, your existing database. The goal is fewer tabs, not another one.

Multi-tenant architecture if you plan to sell it

Tenant isolation, billing, plan limits and onboarding, designed in from the start rather than retrofitted after your third customer.

Documentation and a handover

Architecture notes, environment setup and a recorded walkthrough, so a future developer is not starting from zero.

How it works

Four steps, with dates attached

  1. 01

    Scope

    3–5 days

    A 20-minute call, then a written scope with fixed price and dates. Free.

  2. 02

    Design

    1–3 weeks

    Wireframes, then interface design you sign off before anyone writes code.

  3. 03

    Build

    3–12 weeks

    Weekly demos on a live staging URL. You see progress, not status reports.

  4. 04

    Launch & support

    Ongoing

    Deployment, monitoring, and a named person who answers you.

Why us

The four things every US buyer asks, answered up front

These are the questions that decide whether an agency gets hired. Almost nobody answers them on their website. We do, before you have to ask.

Open 9:00 AM – 6:00 PM, Monday to Friday

Our working day, on a calendar you can book — not "we're flexible". Calls, screen shares and decisions happen inside it, and anything urgent outside it has a named person and a phone number rather than a shared inbox.

You never pay for work you have not seen

An advance to begin, then one payment per phase, each scoped and approved in writing before it starts, demonstrated before it is invoiced. Full code and IP ownership transfers on final payment. It is in the contract, not just on this page.

A US contract, under US law

Your agreement is with LabTechCrew LLC, a Texas limited liability company, governed by Texas law. One entity to hold accountable.

You pay us like any US vendor

ACH, domestic or international wire, card through Stripe, Square, PayPal, Wise or a company check. Invoiced in USD with a W-9 on file. Nothing for your finance team to escalate.

FAQ

Custom Software & SaaS: questions

Can you work with our existing system?

Usually yes. We start with a short technical review of what exists, then either build alongside it through an API or strangle it out piece by piece. Full rewrites are the last option, not the first. They are where most software projects die.

What happens if we want to bring it in-house later?

Good. That is a healthy outcome and we build for it. You hold the repository, the infrastructure accounts and the documentation throughout, so onboarding your own engineer is a week, not a rescue mission.

Do you do fixed price or hourly?

Fixed price per phase. We scope a phase, price it, and you approve it before it starts. That keeps the incentive on shipping rather than on billing hours, and it means you can stop after any phase without a fight.

Tell us about your custom software & saas project

A 20-minute call, then a written scope with a fixed price and dates. Free, and we sign a mutual NDA first if you want one.

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